Global Strategic Operations, Markets and Resources.

Global Strategic Operations, Markets and Resources. Assessment for MBA Global Autumn 2020 Coursework 1 – (40% of your Grade) – 2000 words Context The need to continually review and attempt to improve the performance of business operations is a necessity to sustain short and long term success regarding financial performance, customer retention and customer satisfaction. The Challenge For an organisation of your choice, you will produce a management report that identifies the current challenges associated with creating and sustaining efficient and effective operations for a product or service. Your Individual Management Report will investigate the following: Identification of a specific area of the organisation where operations can be made more efficient and thus leverage competitive advantage, whilst giving improved levels of customer service. You must give a robust rationale for choosing the area which is supported by research. (25% of Marks) You are to develop an operational strategy for sustained business success in the area above. The operational strategy will have sound rationale and you will be expected to discuss and critically evaluate relevant operations management theoryresearch and to justify its application to the specific context of your chosen area (75% of Marks). These could include, but not limited to topics such as: Service/Process design Process flow Capacity Planning Technology and Innovation Supply chain management Quality/TQM Operations Improvement Here are some useful questions that you may consider: How would the chosen area give you competitive advantage? What considerations/options should be built into the design/production/delivery of the services/processes/supply chain/technology? What is the methodology for sustaining an efficient and relevant operation? Note – The areas mentioned above are the indicative areas (choose some as required for your work not all). Your work should demonstrate wide reading of the Operations subject area and appropriate application of the theoryresearch to your specific area. Your progress and thoughts towards CW1 will be discussed face to face with your tutor during the module delivery. For the Assignment: Format. You are required to use Harvard Referencing System for your work and keep to the word limit. Criteria. Please use an appropriate professional format that combines critical evaluation in a business report style underpinned by academic arguments, models, supports and references. Whilst the use of web sites is acceptable, please remember that this is an academic piece of work in an applied context. The majority of your work should be from text books, company reports, and Journal articles. Any work beyond the word limit of the assignment (2200 max) would not be marked.

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