Using the GCU electronic library sources, critically evaluate an empirical research article on benchmarking practice and specify the type(s) of benchmarking employed within the study.

In no more than 200-220 words:
Record the number of hits (the number of research items returned from your key-word search).

Using the GCU electronic library sources, critically evaluate an empirical research article on benchmarking practice and specify the type(s) of benchmarking employed within the study. You are not limited to any specific sector in your choice of article.

Deliberate on the key challenges encountered and lessons learned from the research findings and,
The managerial implications of employing benchmarking within your chosen sector for the purposes of continuous improvement.

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