Human interaction and sustainedintrospection? There are no apps for those. Where we put our attention is not only how we decide what we will learn, it is how we show what we value. In classrooms, the distracted are a distraction: Studies show that when students are in class multi-tasking on laptops, everyone around them learns less. Distraction is catching. When your classmates are checking their mail or Amazon, it sends two signals: This class is boring, and you have permission to check out — you, too, are free to do other things online. Despite research that shows that multi-tasking is bad for learning, people are still arguing that multi-tasking is a good idea.
In education, learning is the focus, and we know that multi-tasking is not helpful, so it is up to us to actively choose uni-tasking. Many educators begin with an accommodation: They note that students check websites in class — and they say, fine: This is the 21st-century equivalent of doodling and passing notes. However, some do more than accommodate the distractions of digital media. They take students’ new practices and see them as an opportunity to teach in a new way. Then they call this progress.
The Duke University literary theorist Katherine Hayles argues that fractured attention is the new way of thinking and that to look back to “deep attention” is to be unhelpfully nostalgic (wanting to value the past). Students, says Hayles, think in a new mode, the mode of “hyper attention.” Educators have a choice: “Change the students to fit the educational environment or change that environment to fit the students.” For Hayles, there is no real choice. Education must embrace the culture of hyper attention. As an example of a constructive way to do this, Hayles points to experiments at the University of Southern California in a classroom outfitted with screens. One mode of interaction is “Google jockeying”: While a speaker is making a presentation, participants search the web for appropriate content to display on the screens — for example, sites with examples, definitions, images, or opposing views. Another mode of interaction is “back channeling,” in which participants type in comments as the speaker talks, providing running commentary on the material being presented. Google jockeying speaks to our moment. Students want to turn away from class when there is a lull. Google jockeying implicitly says, all right, we will get rid of those lulls. Even experienced teachers start to ramp up their PowerPoint presentations in a spirit of competing with students’ screens. Or we tell students, as Hayles suggests, to go to the web during class. However, there is another way to respond to students who complain that they need more stimulation than class conversation can provide. It is to tell them that if they have a moment of boredom, it means that something is being asked of them: They must go inward and draw upon their imaginative life. We can tell them what we now know to be true: A moment of boredom is an opportunity for new thinking, but it can be short-circuited if you go to the web. If boredom happens in a classroom, rather than competing for student attention with ever-more extravagant technological fireworks, we should encourage students to stay with their moment of silence. We can try to build their confidence that such moments — where you stay with your thoughts — have a payoff. They give time to engage with yourself and with the subject. We can present classrooms as places where you can encounter boredom and “walk” toward its challenges. A chemistry professor puts it this way: “In my class I want students to daydream. They can go back to the text if they missed a key fact. However, if they went off in thought they might be making the private connection that pulls the course together for them.” Those who are fluent in both deep attention and hyper attention have the advantage of attentional pluralism; they can switch between the two, depending on what is needed. That fluency should be our educational goal, but it is hard to achieve. Hyper attention is not only easier, it feels good, and without practice, we lose the ability to summon deep attention. Research shows that when people watch online educational videos, they watch for six minutes, no matter how long the video. So videos for online courses are being produced at six minutes. But if you become accustomed to getting your information in six-minute bites, you will grow impatient with more-extended conversations. Sherry Turkle is a professor of the social studies of science and technology at the Massachusetts Institute of Technology. This essay is adapted from her new book, Reclaiming Conversation: The Power of Talk in a Digital Age, which will be published by Penguin Press October 6.
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